Both Toyota and the National Highway Traffic Safety Administration (NHTSA) have been ignoring customer reports for years! More than 1000 reports of sudden acceleration have been made since 2001, as reported in an LA Times article. However, the majority of cases have been discarded due to Toyota finding them insignificant or irrelevant for various reasons. The NHTSA has supported this practice as well, emphasizing that it does not mean that each case is not reviewed and taken seriously. Several investigations have taken place over the years, each concluding that there is not a defect in Toyota vehicles. Regardless, there have been severe accidents resulting in lost and dramatically altered lives.
Only since a fatal crash in August has Toyota been brought into the spotlight. While the current news of a possible acceleration defect and Toyota and the NHTSA’s lack of swift action have been bothersome on their own, knowledge of the issue being such a long-standing problem is more than shocking. The lack of responsibility and concern for the safety of customers and all other drivers on the road is repulsive! A solution to the problem is past overdue–someone needs to take action!