Charlottesville, Virginia


Email Greg Webb Greg Webb on LinkedIn Greg Webb on Facebook
Greg Webb
Greg Webb
Attorney • (800) 451-1288

Ford Recall Cites Faulty Child Safety Locking Systems

1 comment

Ford Motor Co. has announced a recall of approximately 6,500 2013 model year Ford Focus, C-Max and Escape vehicles in the U.S. (5,675) and Canada (859), according to The Detroit News (March 11, 2013). The reason for the recall is a possible problem with the child safety locks, specifically the left rear door’s child lock, which may not have been properly installed in the vehicle. The faulty latches are believed to be the result of using a “mixed stock of parts.”

In Ford’s report to the National Highway Traffic Safety Administration (NHTSA), the Company said, the lock may not always engage when the operator turns the vehicle and the driver may believe the left rear door is locked when it may not be. Currently, Ford says there have been no accidents or injuries related to the problem, and the Company will begin notifying owners March 25, 2013. Dealers will examine the vehicles and install a new door latch if necessary.

The vehicles were manufactured at the Wayne, Michigan, Assembly plant and at the Louisville, Kentucky, Assembly plant during the period November 16-21, 2012. The recall is not yet listed on the Safercar.gov website.

For more information on automobile recalls, visit: http://www.nhtsa.gov

1 Comment

Have an opinion about this post? Please consider leaving a comment or subscribing to the feed to have future articles delivered to your feed reader.

  1. Ronald Alan Kramer says:
    up arrow

    Open letter to Ford:

    I thought my 2013 C-MAX would be a Prius Killer? NOT! As a returning Ford buyer I feel deceived. I want to support US companies and US jobs. What was Ford thinking when they published 47/ 47/47 estimates? Based on the advertised EPA estimates, I would have been ok with low 40’s but 28-33 mpg is not even in the ballpark. This is not an issue about EPA testing standards, but rather an issue about setting false customer expectations in order to promote sales. Ford’s “47MPG” marketing campaign tarnished what should have been the roll out of a truly remarkable vehicle, the CMAX. Real world MPG estimates should have been promoted in the mid-30’s. No one would have questioned those numbers and the CMAX would have received the accolades it deserves. How these MPG estimates made it through Ford corporate is beyond me! Maybe it was the rush to go to market? I have been accused of not knowing how to drive hybrid. For the record, during the last three years I have leased both a 2010 Prius and 2010 Honda Insight Hybrid, and consider myself an experienced hyper-miler. My mileage in the Prius is 50 plus, the Insight is 40 plus. The C-MAX is a well-built car, with extremely inflated EPA estimates. I respectfully request that this matter be investigated as soon as possible. My efforts to deal with this locally and through Ford customer service have frustrated me to no end. The constant response? “You need to learn to how to drive hybrid type of vehicle “. Is there a difference how I drive Prius Hybrid vs. the CMAX hybrid? I think we all know the answer to that. I need someone at Ford to reach out to me and assist in a proactive manner so we can put this matter to rest.

    Ronald Kramer Yankee Ford Customer
    South Portland, Maine